Outcome-Based FM Dashboard

Measure outcomes rather than manpower — quality, availability, experience, SLA and cost.

Overall FM Outcome Score

92 / 100

Across 6 outcome dimensions • August 2026

Cleanliness Score

94%

Target: 95%+2%

Comfort Score

88%

Target: 90%+1%

Asset Availability

96%

Target: 98%-1%

Service Quality

91%

Target: 90%+3%

SLA Compliance

89%

Target: 95%-2%

Experience Rating

92%

Target: 90%+4%

Active Exceptions & Alerts

Critical

HVAC Unit AHU-03 failure — Floor 4 ambient temp 29°C

Emergency vendor dispatch initiated

12 min ago

At Risk

Housekeeping SLA approaching breach — Restroom Block B

Supervisor escalation triggered

28 min ago

At Risk

Lift #2 intermittent shutdown — Building A

AMC vendor notified, ETA 45 min

1h ago

Cost per Sq.Ft.

₹18.5

-3% MoM

Cost per Seat

₹1,240

-1% MoM

Energy / Sq.Ft.

₹4.2

-8% MoM

Recurrence Rate

4.2%

-0.8% MoM

Outcome-Based FM Dashboard

Measure outcomes rather than manpower — quality, availability, experience, SLA and cost.

Overall FM Outcome Score

92 / 100

Across 6 outcome dimensions • August 2026

Cleanliness Score

94%

Target: 95%+2%

Comfort Score

88%

Target: 90%+1%

Asset Availability

96%

Target: 98%-1%

Service Quality

91%

Target: 90%+3%

SLA Compliance

89%

Target: 95%-2%

Experience Rating

92%

Target: 90%+4%

Active Exceptions & Alerts

Critical

HVAC Unit AHU-03 failure — Floor 4 ambient temp 29°C

Emergency vendor dispatch initiated

12 min ago

At Risk

Housekeeping SLA approaching breach — Restroom Block B

Supervisor escalation triggered

28 min ago

At Risk

Lift #2 intermittent shutdown — Building A

AMC vendor notified, ETA 45 min

1h ago

Cost per Sq.Ft.

₹18.5

-3% MoM

Cost per Seat

₹1,240

-1% MoM

Energy / Sq.Ft.

₹4.2

-8% MoM

Recurrence Rate

4.2%

-0.8% MoM